Case Study

Housing Association

– Situation

Housing Associations are coming under pressure from the Housing Regulator as to the level of knowledge, understanding and expertise of committee members in the key areas of Governance, Finance, Asset Management and Housing Services.

– Task

To develop an interactive learning tool that covered all four key areas, was educational, enjoyable and enlightening and could be delivered in under three hours.

– Action

Designed FACTOTUM, a board game played by committee and staff in Housing Associations to test, increase and accumulate knowledge on all four subjects through a team game played over a two-hour period that helps people learn in a non-threatening manner.

– Result

The board game was launched in 2010 and has been embraced by hundreds of staff and committee members with several Associations playing it more than once. People are astounded by how much they know and how much they learn during the session. Probably the best learning tool for Housing Associations – ever!

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